Tickets.com/MyProVenue

Modified on Tue, 16 Jun at 9:51 AM

How Do I Access Tickets Through MyProVenue?

This guide will walk you through finding your transfer email, accessing your account, and viewing your tickets on your mobile device.

MyProVenue is a ticketing platform powered by Tickets.com and used by many venues, theaters, and event organizers.

Your tickets are typically delivered through the venue's MyProVenue system.

Look for an email from:

Many transfer emails include a subject line similar to:

"Congratulations [Your First Name]..."

Inside the email, you'll usually find a button displaying the venue's name. Tap that button to begin accessing your tickets.

Try searching your inbox for:

Don't forget to check your spam, junk, and promotions folders as well.

If you still can't find the email, continue to the next step.

After selecting the link in the email, you'll be taken to the venue's MyProVenue portal.

Select Sign Up and create an account using the same email address where your tickets were delivered.

Using a different email address may prevent your tickets from appearing.

After signing in:

Your tickets should now be visible and ready for event day.

Once your tickets are visible, you'll typically have the option to add them to:

We strongly recommend saving your tickets to your mobile wallet before arriving at the venue.

This helps ensure you can access your tickets even if cellular service is limited near the event.

Complete the transfer and access your tickets on the same device you'll bring to the event.

Don't worry.

In many cases, tickets can still be scanned directly from the MyProVenue website on your mobile device.

Double-check that you're signed in with the same email address that received the ticket transfer.

This is the most common reason tickets don't appear after logging in.