Canceled Events

If an event is officially canceled and is not rescheduled, your purchase is protected by our 100% Money Back Guarantee.

What Happens to My Order?

If an event is officially canceled and no replacement date is announced, you'll be eligible for a full refund of your purchase price, including applicable service fees.

Once the cancellation has been confirmed, we'll contact you with additional details regarding the refund process and any actions that may be required.

What Counts as a Canceled Event?

An event is considered canceled when the venue, promoter, artist, team, or event organizer officially announces that the event will not take place and will not be rescheduled.

Events that are:

• Postponed
• Rescheduled
• Moved to a different date

are generally not considered canceled.

If your event has been postponed or rescheduled, your tickets will typically remain valid for the new date.

How Will I Know If My Event Is Canceled?

If we receive official confirmation that an event has been canceled, we'll notify affected customers by email as soon as possible.

Because event information can change quickly, we also recommend monitoring the venue's website, the event organizer's website, or official event communications for updates.

I Heard My Event Was Canceled, But I Haven't Been Contacted

It's possible that reports about the event are unofficial or that the cancellation has not yet been confirmed by the event organizer.

If you believe your event has been canceled but haven't received communication from us, please contact our support team. We'll be happy to review the event status and provide the latest information available.

You're Protected

Every Ticket Squeeze order is backed by our 100% Money Back Guarantee.

If an event is officially canceled and not rescheduled, eligible customers will receive a refund in accordance with the terms of the guarantee.